We encourage hosts to arrive 15-20 minutes before their event, to give our staff time to check in and review party details.

Yes! You may bring a professionally baked cake, or cupcakes in store packaging with the original food label. Please be ready to provide guests with food safety information as requested. We do not allow homemade cakes or ice cream. We do not provide onsite refrigeration storage or cake-cutting services – be sure to bring utensils to serve your cake. Party hosts must be present for cake deliveries completed by professional bakeries. We do allow candles and have lighters available upon request.

Other outside food and drinks are not allowed past the entrance. If you or someone in your group has food sensitivities or allergies, please email us at eventsinfo@goscramble.com so we can accommodate you and your guests. We offer a full menu of meals, snacks, and drinks at the Scramble Cafe.

Mylar balloons are welcome! For everyone's safety, Scramble does not allow latex balloons, confetti, glitter, or face paint. If you have other questions regarding party decorations, email us at eventsinfo@goscramble.com.

No. Outside entertainers, animals, and professional photographers are strictly prohibited.

For safety, parties are play first / eat later. After your guests have left the play area for the food portion of your event, they will need to pay a new entry fee to re-enter the facility.

The table party package provides up to 1.5 hours of play time with a reserved table for 2 hours. The room party package offers up to 1.75 hours of play time with a dedicated party room for 2.5 hours. We may enforce these time limits on on busy days or for other operational reasons.

If you don't need a reserved party room or table for your event, you should check out our discounted Group Pricing options. They can save you some money!

Our table party package is for 10 children, but we can accommodate up to 20. Our standard room party package is for 15 children. The party rooms at Alexandria has a maximum capacity of 36 people; please remember that we require a maximum ratio of one adult for every ten children age 5 and older, and one adult for every five children, 4 and under. If you would like to increase the amount of children you add to your party package you may do so by purchasing a party package boost (pricing varies per package) or individually by adding child party packages for the cost of $35 each.

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There are many places to park at our Alexandria location. You can also find overflow parking at the nearby Van Dorn Metro station parking lot – it's free on weekends and only a short walk from Scramble. Please respect all parking signs posted by local businesses in our area; towing is enforced.