SCRAMBLE Rules of play

RULES FOR PARENTS & GUARDIANS

It is your responsibility to supervise your children at Scramble. We require a maximum ratio of one adult for every ten children age 5 and older, and one adult for every five children 4 and under.

As a parent or guardian, you must:

• Sign a waiver before your children can enter the play areas.
• Remain within the building while your children are playing.
• Observe your children to ensure they are using the play activities safely.
• Explain the Safety Rules to your children and monitor their behavior.
• Report unsafe play by children other than your own to Scramble staff.

SAFETY Rules FOR CHILDREN

Parents and guardians, please make sure your children are following these rules:

• Socks must be worn to play at Scramble. No shoes or bare feet are allowed in the play areas.
• Arms and legs should be covered, particularly when using the slides.
• Remove jewelry, badges, pins, and any other sharp objects.

THINGS THAT ARE NOT ALLOWED

For the safety and enjoyment of all, Scramble has these restrictions in place:

• No face paint.
• No climbing on the safety nets.
• No smoking, vaping, or equivalent systems.
• No firearms or knives of any sort.
• No chewing gum, bubble gum, or other gum-like candy.
• No food, drink, or glassware is allowed in the play areas.
• No flash photography is allowed in infant play areas or the Upper J Street section of Scramble Parkour.
• No pets. We welcome service animals accompanied by their owners. Service animals should wear protective covers over their feet when in the play areas. Scramble will help owners with service animals enjoy the play activities. This may mean we have to change the way in which some play activities are used for short periods. 

ADDITIONAL RULES OF PLAY

• Scramble reserves the right, at its sole discretion and without further explanation, to refuse entry to any person or family.
• Scramble has a 3-strike policy: on strikes one and two the child will be asked to return to their family, and the responsible parent or guardian will be told that redirection is required. On strike three, the family will be required to leave. No refund will be due.
• Scramble is a family entertainment center. Inappropriate behavior will not be allowed.
• Do not bring unwell children to Scramble. Scramble will ask families with ill children to leave – a free entry voucher will be issued for a future visit.
• No outside food or drink is allowed inside Scramble except by prior arrangement, such as food necessary for a medical reason.
• Items brought inside Scramble are done at your own risk. No liability will be accepted for loss, damage, or theft of items inside Scramble.
• Scramble does not discriminate in any way and does not allow any discrimination by guests using Scramble. All guests will be treated equally and with respect.
• Any threats to Scramble staff will not be accepted. Scramble will prosecute any person who mistreats a member of staff to the fullest possible extent. That person and family will be prohibited from returning to Scramble.